Get In Touch

Ready to start accepting payments? Contact our team to get started with professional payment processing solutions.

Contact Information

We're here to help you with all your payment processing needs. Reach out to us through any of the following methods:

Email

contact@noxipay.com

We'll respond within 24 hours

Phone

+33 7 57 82 24 46

Mon-Fri 9AM-6PM CET

WhatsApp

+33 7 57 82 24 46

Quick support and onboarding

Address

2 Quai du Commerce
69009 Lyon, France

European headquarters

Send us a Message

Frequently Asked Questions

Quick answers to common questions about our payment processing services.

How quickly can I get started?

New accounts are typically approved within 24 hours. Once approved, you can start accepting payments immediately with our simple integration process.

What payment methods do you support?

We support all major payment methods including credit cards, digital wallets, bank transfers, and local payment methods across Europe and beyond.

What are your payout times?

Most payment methods have 1-day payouts, while credit cards typically take 3 business days. This is faster than most competitors.

Do you offer technical support?

Yes, we provide comprehensive technical support including integration assistance, API documentation, and dedicated account management for enterprise clients.

Can I integrate with my existing e-commerce platform?

Absolutely! We support integration with WooCommerce, Shopify, Magento, and many other popular e-commerce platforms.

Is there a setup fee?

No setup fees, no monthly fees. You only pay per transaction with transparent pricing starting at €0.24 per transaction.

Support Hours

Technical Support

Monday - Friday: 9:00 AM - 6:00 PM CET

Response time: Within 4 hours

Sales & Onboarding

Monday - Friday: 9:00 AM - 6:00 PM CET

Response time: Within 2 hours

WhatsApp Support

Monday - Sunday: 9:00 AM - 8:00 PM CET

Response time: Within 1 hour